Product/Service

Customer Relationship Software

Source: MSI

The Ceer 1.1 is a customer relationship software application the combines network data with business and marketing data to produce a customer experience record for every customer
MSI1 is a customer relationship software application the combines network data with business and marketing data to produce a customer experience record for every customer. Ceer 1.1 integrates back-office data with front-office data such as customer service information. It allows wireless providers to more effectively determine how network improvements help drive customer loyalty.

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