J.D. Power And Associates Ranks Verizon Wireless Highest In Network Quality In Southwest Region Including Kansas
Wireless Network Performance Study Ranks Call, Messaging And Data Quality Based On Customer Surveys
When it comes to network quality in the Southwest, Verizon Wireless ranks highest among U.S. wireless providers, according to the latest J.D. Power and Associates 2012 Wireless Network Quality Performance Study, Volume 2. The Southwest includes Kansas and four other states: Missouri, Oklahoma, Arkansas and Texas.
The J.D. Power and Associates study measured network quality among all U.S. wireless service providers based on factors that impact overall carrier performance. Approximately 27,000 wireless subscribers were surveyed by J.D. Power and Associates between January and June 2012 about their experiences with wireless voice, text messaging and data usage. Based on their responses, Verizon Wireless performed significantly above the industry average in all six regions and ranked highest among national wireless companies in five regions, including the Southwest.
“Today’s smartphones and tablets require a powerful network in order to make the most of all the features and functionality customers have come to expect from their wireless devices,” said Brendan Fallis, president – Kansas/Missouri Region, Verizon Wireless. “Verizon Wireless is firmly committed to providing customers in Kansas with the very best wireless experience, expanding, enhancing and maintaining our nationwide industry-leading wireless voice and data network.”
Verizon Wireless invests on average more than $6B annually in its network to stay ahead of the growing demand for the company’s voice and data services. The company’s ongoing network investment totals more than $406M in Kansas and more than $70B nationally since it was formed, which includes the introduction and continuous expansion of 4G LTE.
Verizon Wireless leads the way with the nation’s largest 4G LTE network, covering more than 75 percent of the U.S. population and supporting a wide array of 4G LTE-enabled devices, such as the Samsung Galaxy S III and DROID INCREDIBLE 4G LTE by HTC, as well as HomeFusion Broadband, an in-home broadband service that harnesses the power of the Verizon Wireless 4G LTE network.
For more information, visit www.verizonwireless.com.
Source: Verizon Wireless