Sprint, Siebel Systems form wireless alliance

E-business application software company Siebel Systems Inc. (San Mateo, CA) and Sprint PCS (Kansas City, MO) have formed a strategic alliance to jointly market and sell nationwide access to Siebel eBusiness Applications through Sprint PCS' Wireless Web for Business. The alliance allows the companies to extend Siebel Wireless to perform optimally on Sprint PCS' network.

Via the mini-browser, business customers can have remote wireless access to Siebel eBusiness Applications, including Siebel Sales and Siebel Field Service. Business users can review and update sales opportunities, inquire real-time about products, services, and order status, and respond to service requests and time-critical activities across all communication channels and points of customer contact.

The strategic alliance encompasses joint field sales training, event marketing, and field deployments of Siebel Wireless on Sprint PCS' network. Additionally, the companies will jointly integrate and optimize end-to-end wireless service solutions for wireless network and device management, systems integration, and integration of wireless functions.

The two companies will provide wireless products and services including solutions for the financial services, high technology, and communications industries. In addition to sales and field service, the companies plan to enable eBusiness applications such as eSales, eService, eChannel, and Industry Solutions to run on the Sprint PCS network.

Edited by Ellen Jensen